Your guests shouldn't have to
wait for an answer.
Most AI assistants answer questions. The Invisible Concierge knows your property. Every house rule, every local recommendation, every late-night request — handled instantly, with property-level precision, 24/7. Live in 7 working days from sign-off.
At 2am, a guest message
doesn't wait.
At 2am, a guest message doesn't wait. They'll check out with one star and a sentence about communication if nobody answers — and that review lives on your listing for years. So you stay tethered to your phone. Every holiday, every evening, every morning you hoped for a lie-in.
Hiring a co-host or virtual assistant patches the problem. They still don't know your property. They guess at the bin location, escalate questions you've answered a hundred times, and build their own version of your standards that drifts from yours over time. The knowledge gap remains — it's just wearing a different face.
The real problem isn't availability. It's that everything a guest could ever ask lives in your head, and nobody else — human or AI — has access to it. The Invisible Concierge fixes that at the root. Every house rule, every local recommendation, every quirk of every property — encoded once, retrieved instantly, every time.
Kane managed 50 city-centre properties in Liverpool. That's where the Invisible Concierge came from — not from a product roadmap, but from necessity. It now runs on the same system he built for himself.
An AI that knows
your property.
It works inside your existing channels — WhatsApp, Airbnb inbox, email — with no new dashboard to manage. Ghost Mode means every response is reviewed by a human architect before the AI goes live, so you know exactly what it knows and how it communicates before it handles a single message unsupervised.
Neural Vault
Property-specific knowledge base — the AI retrieves, never guesses
Ghost Mode
Human review before the AI goes live — you control what it knows
Zero New Dashboards
Runs inside your existing PMS, OTA inbox, WhatsApp, or email
Live in 7 Days
7 working days from sign-off to live — including vault build and integration
Simple. No surprises.
Step 1 — Property Audit
Free
A structured discovery call. We map your property knowledge — house rules, guest flows, recurring questions, what keeps you up at night. You get a clear picture of what the Concierge will handle before any build work begins.
- One 45-minute session
- No obligation — just clarity
Step 2 — The Build
£699
one-off · or £350 with annual plan
We build your property's Neural Vault, configure the Concierge, run Ghost Mode review with you, and go live. Every house rule, every local recommendation, every maintenance quirk — encoded and ready to retrieve.
- Live in 7 days from audit sign-off
- Full Ghost Mode review included
- Integration with your existing channels
Step 3 — Monthly Management
£54.99
/ property · or £229.99 for 5 · Annual £580/property or £2,500 for 5
Properties change. New rules, new local spots, new access codes. A vault that isn't updated stops being accurate. The monthly plan keeps yours current — ongoing vault maintenance, new knowledge added, performance monitored.
- Rolling monthly, cancel any time
- Add more properties as you scale
Annual plan: Lock in £580/property/year (save £80) or £2,500 for 5 properties (save £260), plus a one-off £350 Build. Single property, year one: £930.
Photography add-on: Professional Airbnb-grade photography and listing image refresh, produced by our specialist photography partner. Discussed during audit — priced per property.
Built for
ourselves first.
The Invisible Concierge isn't a concept — it's running in production. We built it out of operational necessity, not a technology roadmap. Before afullerlifeai, Kane managed 50 city-centre properties in Liverpool. That's where the problem became undeniable.
A 2am message with no system behind it means either a bad review or a sleepless night. Co-hosts help, but they don't hold the knowledge — every new person requires retraining, every handover loses detail, every escalation pulls you back in. The only real solution was to put the knowledge somewhere permanent and retrievable.
The Neural Vault + Concierge architecture came out of that. We tested it, refined it, and ran it at scale before it became a product. Every build we deliver uses the same methodology. We're not figuring it out on your property — it already works.
This is for you if…
- You manage one or more short-term rental properties and guest messages disrupt your evenings, weekends, and holidays
- You've had a co-host or VA who didn't know your property well enough and guests noticed
- You're growing a portfolio and the communication load doesn't scale with you
- You've tried generic AI tools and they didn't know anything specific about your property
- You want to protect your review score without being personally on-call every night
This isn't for you if…
- You want AI to replace a meaningful guest relationship entirely — the Concierge handles operational questions, not relationship management
- You're not willing to spend 45 minutes in the audit — the quality of the Concierge depends entirely on what we capture
- You manage commercial or long-let properties — this is built specifically for short-term rental guest communication
The audit is free.
The peace of mind isn't.
Book a 45-minute call. We'll map your property knowledge together and give you a clear picture of the build — before you spend a penny.
Book a Free Audit